Last updated: 6 October 2026
This privacy policy explains how THE NIGHT SHIFT: Case Files (the "Game"), published by MediaVerse Labs, a trading name of Eager Dragon Publishing Ltd ("we", "us"), handles your information. In short: the Game is a single-player game. We run no servers, analytics or advertising of our own. The only time the Game sends anything over the network is the Epic Games Store version, which signs you in with your Epic account so your achievements can be recorded. That is described in full below.
The Game does not ask for your name, email, location or any other personal information, and it does not create an account with us. The Steam, Microsoft Store and Mac App Store versions collect nothing at all. The Epic Games Store version processes the limited account data set out under "Epic Games Store version" below.
Your game progress, statistics and settings are stored locally on your own device (in your user application data folder). We cannot see this data, it is never uploaded to us, and deleting the Game or its save files removes it.
The Game contains no analytics, no telemetry, no advertising and no third-party tracking. We do not build a profile of you or your play habits.
You buy and download the Game through a store (Steam, the Epic Games Store, the Microsoft Store or the Mac App Store). Those platforms handle your purchase, your account and their own data collection under their own privacy policies, which are separate from ours. We only receive aggregate, anonymised sales and wishlist figures from those stores. We never receive your payment details.
This section applies only if you play the version bought from the Epic Games Store and launch it through the Epic Games launcher. That version uses Epic Account Services and Epic Online Services, both operated by Epic Games, Inc., to sign you in and to record achievements.
What is captured. When the Epic Games launcher starts the Game it passes a one-time sign-in code. The Game exchanges that code with Epic and receives:
The first time you play, Epic shows a consent screen listing this access. The Game does not capture your email address, real name, payment details, friends list, precise location, device contacts or the contents of your save files.
How it is used. Solely to sign you in to Epic's services and to unlock achievements against your Epic account, so they appear in your Epic profile and library. We do not use this data for advertising, profiling, marketing or analytics, and we do not combine it with data from any other source.
How it is shared. The data is exchanged directly between the Game on your device and Epic Games, Inc., which provides these services under the Epic Games Privacy Policy. We do not operate any server of our own and the data is never sent to one. As the publisher we can see, in Epic's developer tools, achievement progress recorded against product user IDs for this Game. We do not sell this data or share it with anyone else.
How it is retained. We keep no copy of this data on our own systems. Sign-in tokens are held in the Game's memory only while it is running; Epic's software may keep a small local cache on your device, in the Game's user data folder, which you can delete at any time along with your save files. Your achievement records and product user ID are stored by Epic for as long as your Epic account exists, or until they are deleted on request.
Your choices. You can withdraw the Game's access at any time in your Epic account settings under Apps and Accounts. You can ask Epic to access or delete your account data through your Epic account, and you can ask us to have the achievement data for this Game deleted by emailing support@mediaverselabs.com. Where UK or EU data protection law applies, we rely on your consent, and on our legitimate interest in providing the achievements you earn, as the legal basis for this processing. You have the right to access, correct or erase your data, to object to its processing, and to complain to your data protection authority (in the UK, the Information Commissioner's Office).
The Game is not directed at children and does not knowingly collect personal information from children.
If we change this policy we will update the date at the top of this page. We do not expect material changes.
Questions about this policy or the Game:
MediaVerse Labs (Eager Dragon Publishing Ltd)
20-22 Wenlock Road, London N1 7GU, United Kingdom
Company number 14697664
support@mediaverselabs.com